ARTICLE 1 – DATA COLLECTION AND PROTECTION

Your data is collected by the company RAISSADLA MAKEUP ARTIST.
Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more specific factors specific to his physical, physiological, genetic, mental, economic, cultural or social identity.

The personal information that may be collected on the site is mainly used by the publisher to manage relations with you, and where applicable to process your orders.

The personal data collected are as follows:
- first and last name
- address
– email address
– phone number
– financial data: as part of the payment for products and services offered on the platform, the platform records financial data relating to the user's credit card.

A data protection officer: Raissa Doualla, contact@raissadla.com, is available to answer any questions you may have regarding the protection of your personal data.

 

ARTICLE 2 – RIGHT OF ACCESS, RECTIFICATION AND DE-REFERENCE OF YOUR DATA

In accordance with the regulations applicable to personal data, users have the following rights:

• the right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the email address mentioned below. In this case, before implementing this right, the Platform may request proof of the user's identity in order to verify its accuracy;
• the right of rectification: if the personal data held by the Platform is inaccurate, they can request that the information be updated;
• the right to erasure of data: users may request the erasure of their personal data, in accordance with applicable data protection laws;
• the right to limit processing: users can ask the Platform to limit the processing of personal data in accordance with the assumptions provided for by the GDPR;
• the right to object to data processing: users can object to their data being processed in accordance with the assumptions provided for by the GDPR;
• the right to portability: they can request that the Platform provide them with the personal data they have provided in order to transmit it to a new Platform.

You can exercise this right by contacting us at the following address: 94 RUE LOUIS AMPERE, NEUILLY-SUR-MARNE, or by email at: contact@raissadla.com.
You can also contact our data protection officer: Raïssa Doualla, contact@raissadla.com, who is available to answer any questions you may have regarding the protection of your personal data.

All requests must be accompanied by a photocopy of a valid, signed identity document and must include the address at which the publisher can contact the requester. A response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so requires.

In addition, and since Law No. 2016-1321 of October 7, 2016, individuals who wish to do so have the option of organizing the fate of their data after their death. For more information on this subject, you can consult the CNIL website: https://www.cnil.fr/.

Users can also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr.

We recommend that you contact us first before filing a complaint with the CNIL, as we are at your entire disposal to resolve your problem.

 

ARTICLE 3 – USE OF DATA

The personal data collected from users is intended to provide the Platform's services, improve them, and maintain a secure environment. The legal basis for processing is the execution of the contract between the user and the Platform. More specifically, the uses are as follows:

– access and use of the Platform by the user;
– management of the operation and optimization of the Platform;
– implementation of user support;
– verification, identification and authentication of data transmitted by the user;
– personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences;
– prevention and detection of fraud, malware (malicious software) and management of security incidents;
– management of any disputes with users;
– sending commercial and advertising information, based on user preferences;
– organization of the conditions of use of Payment Services.

 

ARTICLE 4 – DATA RETENTION POLICY

The Platform retains your data for the duration necessary to provide you with its services or assistance.

To the extent reasonably necessary or required to satisfy legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as needed, even after you have closed your account or we no longer need it to provide you with our services.

 

ARTICLE 5 – SHARING OF PERSONAL DATA WITH THIRD PARTIES

Personal data may be shared with third-party companies exclusively in the European Union, in the following cases:
– when the user uses payment services, for the implementation of these services, the Platform is in contact with third-party banking and financial companies with which it has entered into contracts;
– when the user publishes, in the free comment areas of the Platform, information accessible to the public;
– when the user authorizes a third party website to access his data;
– when the Platform uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data;
– if required by law, the Platform may transmit data to respond to claims made against the Platform and to comply with administrative and legal procedures.

 

ARTICLE 6 – COMMERCIAL OFFERS

If, while consulting the site, you access personal data, you must refrain from any collection, any unauthorized use, and any act that could constitute an attack on the privacy or reputation of individuals. The publisher declines all responsibility in this regard.
The data is stored and used for a period in accordance with current legislation.

 

ARTICLE 7 – COOKIES

What is a “cookie”?

A "Cookie" or tracer is an electronic file placed on a terminal (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an email, installing or using software or a mobile application, regardless of the type of terminal used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).

By browsing this site, “cookies” from the company responsible for the site concerned and/or third-party companies may be placed on your device.

When you first browse this site, an explanatory banner about the use of "cookies" will appear. From then on, by continuing to browse, the customer and/or prospect will be deemed to have been informed and to have accepted the use of said "cookies." The consent given will be valid for a period of 2 years. The user has the option to disable cookies from their browser settings.

All information collected will only be used to track the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we offer to you.

Gérer vos préférences

Pour plus d’informations sur l’utilisation, la gestion et la suppression des « cookies », pour tout type de navigateur, nous vous invitons à consulter le lien suivant : https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

 

ARTICLE 8 – PHOTOGRAPHS AND REPRESENTATION OF PRODUCTS

The product photographs accompanying their description are not contractual and do not bind the publisher.

 

ARTICLE 9 – APPLICABLE LAW

These conditions of use of the site are governed by French law and subject to the jurisdiction of the courts of the publisher's registered office, subject to a specific attribution of jurisdiction arising from a particular law or regulation.

 

ARTICLE 10 – CONTACT US

For any questions, information on the products presented on the site, or concerning the site itself, you can leave a message at the following address: contact@raissadla.com.